1. Can AutoLoan help to improve my Collection Ratio?
A.Yes. Since in the AutoLoan system, payment collection is so organized, you will always know what to charge from your customers and when the amount is due. This will help you take care of the right payments at the right time.
2. Can I save my customers documents in AutoLoan?
A.Yes. AutoLoan allows you to scan and save an electronic copy of any document you want and associate each document with a specific customer.
3. My business already has lots of customers/vehicles/loans data on papers. How can I introduce AutoLoan smoothly with the existing records?
A. Nyros Support Team can add the existing vital data into AutoLoan database at minimal costs.
4. How can I upgrade from existing software application I use to AutoLoan?
A.AutoLoan comes along with a key feature called ‘Data Migration’ which allows you to transfer existing databases into AutoLoan.
5. How can I maintain data security between my employees while using AutoLoan?
A. AutoLoan comes along with in-built Role Based Security which restricts information basing on Employee Roles & Permissions.
6. Can I export AutoLoan data?
A.Absolutely Yes. AutoLoan allows you to export the data onto a file or print on paper sheets.
7. have multiple Franchises for my business. Can I use the same AutoLoan system I purchased for all of them?
A.Yes. Nyros AutoLoan special features include using the same system for your multiple branches. This will help you to pay for a single system and use it for multiple businesses.
8. How can I add/remove a Business Franchise to/from my AutoLoan?
A. Adding a Franchise.
Go to Master - Branch - Select a Region - Add.
Remove a Franchise.
To remove a Franchise from AutoLoan, the first step is to delete all the existing content library of the associated branch.
The next: Go to Master - Branch - Select a Region - Delete. This would delete the entire content library associated with the Franchise & the Franchise itself permanently from your AutoLoan.9. How does the Mobile SMS feature works?
A.Automatically. Yes, when your sales person does a successful transaction with your customer & updates it in AutoLoan, an automatic SMS notification will be triggered to you (owner), the sales person and your customer.
10. Is Nyros AutoLoan reliable, secure, and confidential? Is our data safe? Where is the data hosted?
A.We take all reasonable precautions to keep your information safe and secure. Our state-of-the-art redundant server cluster is hosted and professionally managed. Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.
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