1. How can I convert Lead to Contact in Nyros CRM?
A. It’s simple. You just need to click on 'Convert' link you see when you mouse-over on the specific lead record. Nevertheless, you can Reject, Edit & Delete Leads anytime with the available options next to Convert.
2. Go into Tasks Option & Add it under appropriate category linking to related contact. Your Dashboard shows you the task on the set date & time.
A.Go into Tasks Option & Add it under appropriate category linking to related contact. Your Dashboard shows you the task on the set date & time.
3. How can I upgrade from existing software application I use to CRM?
A. CRM comes along with a key feature called 'Data Migration' which allows you to transfer existing databases into CRM.
4. How can I maintain data security between my employees while using CRM?
A. Our Nyros Technical Team can do the job for you.
5. Can I export CRM data?
A. Absolutely Yes. CRM allows you to export the data onto a file or print on paper sheets.
6. How to group contacts?
A. Under the Contact Hood, you’ll see a drop link to Extra Information. This allows you to enter the department, title fields etc to categorize contact under a group of users.
7. Where Social Media is introduced in Nyros CRM?
While creating a Contact, your rep can enter customer’s web presence details like Website/Blog, Twitter, Linkedin and Facebook Page Links for future reference.
8. How can I see tasks associated with specific contact?
A. You’ll have a whole set of options under ‘Tasks’ to accomplish it.
9. Can you extend CRM to support my Call Center?
A. Yes. Nyros Market also includes a Call Center Solution. We can tailor it to your call-making process on request.
10. Is Nyros CRM reliable, secure, and confidential? Is our data safe? Where is the data hosted?
A. We take all reasonable precautions to keep your information safe and secure. Our state-of-the-art redundant server cluster is hosted and professionally managed. Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.
Top 10 FAQs
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