Intensify ICP

Pre-screening your potential customers & making a list of the top ones in your sweet spot called as ‘Ideal Customer Profile’ (ICP) List is very vital to increase your business’s customer base. Nyros CRM’s Lead Histories helps you to follow best ways to develop and intensify your ICP, like: Getting to know the trigger points of the top customers to choose you, whether you can solve their needs, identifying decision-making people to start conversation with and the right time to engage and more.

Sales Force Automation

SFA of all sales processes is possible with Nyros CRM’s contact management system. It provides features to your sales force for tracking and recording every stage in the sales process for each prospective client, from initial contact to final disposition. It also includes insights into opportunities, territories, sales forecasts, workflow automation, and quote generation. Your people can also create and track specific web activities on social media that help develop the client relationship.

Prospect Relationship Management

The key marketing capability of Nyros CRM is tracking and measuring multi-channel campaigns, including email, search, social media, telephone and direct mail. Metrics monitored include clicks, responses, leads, deals, and revenue. Alternatively, Prospect Relationship Management (PRM) is possible through tracking customer behavior and nurture them from first contact to sale, often cutting out the active sales process altogether.

Key Appointments

Creating and scheduling appointments with customers is a central activity of most customer oriented businesses. Your Sales, customer support, and service personnel regularly spend a portion of their time getting in touch with customers and prospects through a variety of means to agree on a time and place for meeting for a sales conversation or to deliver customer service. Through Nyros CRM, your staff can schedule and confirm the appointment times to a customer via e-mail or phone & get a reminder at the appropriate time cutting off inaccuracies & chances of loosing a golden customer in the process.

Integrated & Collaborative

Departments within enterprises — especially large enterprises — tend to function with little collaboration. Adoption of Nyros CRM has fostered greater fluidity and cooperation among your sales, service, and marketing. This finds expression in the concept of collaborative systems that use technology to build bridges between departments. For example, feedback from a technical support center can enlighten marketers about specific services and product features clients are asking for. Reps, in their turn, want to be able to pursue these opportunities without the burden of re-entering records and contact data into a separate system

Role-based Security

You would definitely look for this feature if you are on a search for an Enterprise level Solution and Nyros CRM has it! Nyros CRM empowers you to control the data access based on users' job role in your organization hierarchy. The Role based Security includes Data Sharing Rules for Users, Roles & Groups. Groups allow you to extend data access to teams of users with similar job profiles or roles.

Analytics and Forecasting

With Nyros CRM, everyone from executives to top level managers to individual sales reps are just a click away from the insights they need to make smart business decisions and accurately estimate future sales. You get very informative reports & real-time numbers in all the CRM modules like Calls#, Leads to Closed Sales, Enquiries, Customer Histories, Current Marketing Campaigns and more. The best part is the all new Dashboard with brilliant real-time Reports of all your franchises fully accessible on your large screens as well as the smaller mobile displays!

Content Library

Stop flying all your papers to find that lead or digging customer history. Customer Contacts/Marketing Campaigns Content Library & the great Search Filters in CRM lets you find what you want in a jiffy! Just find it & share it fast!

Dynamic Dashboard

Giving you a detailed snapshot of your organization as a first step of Nyros CRM entry would be a boon! All the key business metrics can be visualized in the form of dynamic Microsoft charts & stats. Analyze & decide Smarter with your CRM!